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Research on Mechanism of Work Interruption on Knowledge-sharing Behavior Based on Conservation of Resources Theory
Yue-Zhang Qiu1, Xiao-Kang Zhao1* and Xiao Pan2
1Glorious Sun School of Business and Management, Donghua University, Shanghai 200051, China
2panx1222@163.com
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Abstract:
Knowledge-sharing behavior has always been the focus of knowledge management. With the development of technology and the promotion of open offices, work interruption has gradually become the norm at work, and its impact on knowledge-sharing behavior is worth paying attention to. Based on the theory of resource conservation, situational experiments (study 1 and study 2) and a questionnaire survey (study 3) were conducted to explore the impact of work interruption on individual knowledge-sharing behavior. The results show that the work interruption damages the individual's psychological benefits, thus hindering the knowledge-sharing behavior, and the individual's agreeableness moderates this process. Combining work interruption and knowledge-sharing behavior, a new perspective for the study of knowledge-sharing behavior is provided to remind enterprises to pay attention to common work interruptions in practice.
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Keywords: Work interruption, Knowledge-sharing behavior, Psychological benefits, Agreeableness, Conservation of resources theory
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Received:July 20, 2022; Revised:August 15, 2022; Accepted:August 20, 2022; Published:September 30, 2022
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*Corresponding author; e-mail: zxk@dhu.edu.cn
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Citation:Qiu, Y.Z., & Zhao, X.K., & Pan, X.(2022). Research on Mechanism of Work Interruption on Knowledge-sharing Behavior Based on Conservation of Resources Theory. International Journal of Business Studies and Innovation, 2(3), 10-21. https://doi.org/10.35745/ijbsi2022v02.03.0002
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Copyright: ©
2022
The Author(s). Published with license by IIKII, Singapore. This is an Open Access article distributed under the terms of the Creative Commons Attribution License (CC BY), which permits unrestricted use, distribution, and reproduction in any medium, provided the original author and source are credited.
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